Size Guides

For individual product details, go to any product page and head to the 'size guide' dropdown underneath the description. Here you will find the model height, size and specific details on each size...
December 12, 2019
Tags: orders product

Why was my order cancelled?

We may cancel your order if we decide it is reasonable to do so which may include circumstances where:1) Item is unavailable or out of stock (especially during peak periods:...
April 29, 2019
Tags: orders

Prices on the site have changed

Our prices on site are a response to sales, stock and customer demand. For this reason we cannot refund any price differences, however, In the unlikely event that the price...
April 26, 2019
Tags: orders

I haven't received an order confirmation email

You should receive the order confirmation right away after placing your order with us. Please check your SPAM folder since the confirmation email might be mistaken as junk mail and...
April 26, 2019
Tags: orders

Can I cancel/amend my order?

Sadly we cannot amend your order or change the delivery address but we will be happy to cancel it for you. Please contact our customer service team as soon as possible so this can be actioned...
April 26, 2019
Tags: orders

Faulty item received

We want to make sure we can resolve this quickly as possible for you. If you are unlucky to have received a faulty item, please contact our customer service team as soon...
April 26, 2019
Tags: orders

Missing item

Please contact our customer service team via email as soon as possible, including your order number and a description of the missing item. If your parcel is damaged, you must report...
April 26, 2019
Tags: orders

Wrong item received

If you have received the wrong item, please contact our customer service team with your order number, photographic evidence along with the price tag that is attached to the item. As soon as this...
April 26, 2019
Tags: orders