Can I cancel/amend my order?

Sadly we cannot amend your order or change the delivery address but we will be happy to cancel it for you. Please contact our customer service team as soon as possible so this can be actioned for you. Please be aware that we won't be able to cancel your order if it's in the process of picking/packing.

We also cannot add a product to your existing order. Please place a new order for the additional item.

Due to the busiest time of the year at NICCE, please take note that we are unable to modify/cancel any online orders between November and January.