Missing item

Please contact our customer service team via email as soon as possible, including your order number and a description of the missing item.

If your parcel was damaged or open when receiving it, please take photographic evidence and send it to our team in customer care. 

Related Questions

Why was my order cancelled?

Prices on the site have changed

I haven't received an order confirmation email

Can I cancel/amend my order?

Faulty item received

Missing item

Wrong item received