When will you refund my returned item(s)?

For refunds - You will receive a confirmation of your refund via email. The money should appear in your bank account within 3-5 working days from the day we issued your refund. Refunds will only be made to the original payment method.

Please note that returns once received at our warehouse, it can take up to 14 days to process them.

If this has gone past the estimated time frame, please contact our customer service team and they will be happy to look into this for you.

Please note that we are currently experiencing delays in processing returns. This is due to a very busy Black Friday sale. We are doing our best to process them as soon as possible. You will be notified about your refund via email. We are sorry for any inconvenience.