International orders - Return

Please note we only accept returns from

Returned items must be unworn, unwashed, and in saleable condition (in their original packaging with all tags and labels still attached)

Refund policy 

 You can return your order for refund within 14 days of receipt of goods.  
•  Please allow up to 14 working days for refund to process. 
•  Refunds can only be made to the card used for the purchase.

Exchange policy 

 You can return your order for exchange subject to stock availability within 28 days of receipt of goods.
•  Please allow up to 14 working days for exchange to process.
•  Exchanges only apply for items of the same price. 

How to return:

If you ordered to a country outside the UK, please visit our International Returns Portal. If you have any questions, please contact customer service if you have any queries. 

Please clearly mark “RETURNED ITEMS” on the package to prevent any potential customs charges. Fill out our returns form that was included with the order and clearly state the reason for your return. 
We recommend using tracked service as we can not take responsibility for any returns going missing in transit.

Please make sure to fill out your NICCE returns form and send it along with your Global E form generated from the International Returns Portal.

*We currently do not offer free returns service for international orders.

Please get in touch with our customer service team if you need further assistance.

International Orders (Outside The Uk)

NICCE works in partnership with Global-e, a third-party service acting as your seller-on-record, so that you can buy and ship your NICCE products to over 100 destinations worldwide. When you buy NICCE products from Global-e, you will see that your payment method is recorded as **Global-e// NICCE**, and the purchase is subject to Global-e's Terms and Conditions and Privacy Policy. Both of these will be clearly presented at checkout before you place the order.

You can contact Global-e at or send a letter to 45 Leather Lane, London EC1N 7TJ, United Kingdom.

Related Questions

Do you refund delivery charges if I return something?

When will you refund/exchange my returned item(s)?

International orders - Return


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