Not in when your order is delivered?

For UK orders if you are not available when the item is ready to be delivered to you, the courier will leave a calling card or you will need to reach out directly to the courier to redirect your parcel.

This will give you options on how to retrieve your parcel. This is also updated on your tracking link with royal mail. 

For international orders please contact your local post office if your order was shipped by post, DHL services or our customer service team if you need further assistance.

We want to make your shopping experience even better for you, so if you know you are not going to be in next time, go for hassle-free delivery with Hubbox. This option will allow you to select from thousands of local shops and collect your goods at your convenience. For more details please visit https://www.nicceclothing.com/pages/click-and-collect.

Related Questions

How HubBox Click&Collect works?

Not in when your order is delivered?

Customs and import charges

Saturday delivery

Next day delivery

International delivery information

UK delivery information

What should I do if my order hasn't been delivered yet?

Lost parcel

Tracking your order

Shop now. Pay later.

Head to the payment section of our checkout to start using Klarna.

Two new ways to shop

Pay Later

  1. Make your order
  2. Try it on at home
  3. Only pay for what you keep

or

Slice It

  1. Spend £60 or more
  2. Split your payment over 3 months
  3. Enjoy your new clothing

Hate missing deliveries?

Delivery has been made hassle-free with HubBox.

You can now select from thousands of local shops and collect your goods at your convenience.

Select the Click & Collect option in the checkout

Find and select your local Collect Point

We will email you when your parcel is ready to pick-up