Please note we only accept returns from

Returned items must be unworn, unwashed, and in saleable condition (in their original packaging with all tags and labels still attached)

Refund policy 

 You can return your order for refund within 14 days of receipt of goods.  
 Please allow up to 14 working days for refund to process.  
 Refunds can only be made to the card used for the purchase. 

Exchange policy 

 You can return your order for exchange subject to stock availability within 28 days of receipt of goods.
• Please allow up to 14 working days for exchange to process.
• Exchanges only apply for items of the same price. 

Follow these three simple steps for returning your order:

1. Fill out our returns form that was included with your order and place it back into the parcel

2. Peel off a prepaid Royal Mail label which you can find on the back of the returns form and attach to the parcel

3. Now it’s ready to ship!

Alternatively, fill out the returns form and follow this link to access your prepaid label. Print it if off and then attach to the parcel.

When you drop off your parcel at the Post Office please remember to ask for a proof of postage receipt as we can not take responsibility for any returns going missing in transit. 

Please get in touch with our customer service team if you need further assistance.

Related Questions

Do you refund delivery charges if I return something?

When will you refund/exchange my returned item(s)?

International orders - Return