Influencer/PR requests
For Influencer/PR requests please email customercare@nicceclothing.com
Can you tell me if you get a product back in stock?
We currently have no guarantee when an item will be in stock, however you can sign up to our notification emails on the product page to get an email when...
How can I pay for my order?
You can use any of the payment methods which are listed below. GPay, PayPal, Direct Debit, Master Card, American Express Security is a big deal for us, so you can...
How do NICCE gift card works?
We currently do not offer physical gift cards, once purchased it is sent as an electronic code via your confirmation of purchase email. You would then enter the code at...
When is my card charged?
Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a...
Do you refund delivery charges if I return something?
If you are an international customer and received a faulty/damaged item, please contact our customer service for further assistance.
When will you refund my returned item(s)?
You will receive a confirmation of your refund via email. The money should appear in your bank account within 3-5 working days from the day we issued your refund. Refunds...
International orders - Return
Please note we only accept returns from nicceclothing.com Returned items must be unworn, unwashed, and in saleable condition (in their original packaging with all tags and labels still attached) Refund...
RETURNS
You can return your order for a refund within 14 days of receipt of goods. Please allow up to 14 working days for the refund to process. Refunds can...
Not in when your order is delivered?
For UK orders if you are not available when the item is ready to be delivered to you, the courier will leave a calling card or you will need to reach out...
Customs and import charges
Import duties and taxes may be charged on orders delivering to outside the EU. These are set by the Customs Authority of the destination country. During the checkout process, duties & taxes will...
Saturday delivery
Currently, we do not offer Saturday delivery. For Saturday delivery please order before 3pm Monday-Friday (excluding public and bank holidays) at the cost of £9.99. Sadly, we currently do not offer this service for international...
