Customer Care

NICCE remains up and running but our returns and deliveries are facing some changes - Find out more here
UK returns - To create your pre paid label please follow this link and fill out the form:
All original packaging and labels must be included in the return.
Please ensure packing slip is in the package.
All returns must be returned within 14 days of purchase to receive a full refund.
If a return is received after 14 days you will no longer be entitled to a refund; however, you will still be entitled to either an exchange or credit note up to 28 days after purchase.
The customer is responsible for all return shipping charges.
All returns will be refunded to the account monies were received from.
We can only accept returns of items purchased from
All goods must be in new sellable condition, worn items will not be accepted and will be sent back.
NICCE reserves the right to modify these terms/policies.
You agree that you will regularly check and review these terms/policies to keep informed of any changes.

HubBox (UK only): HubBox operates a network of parcel collection points to choose from at the checkout for a hassle free Click & Collect pickup. 
Royal Mail:
UK - FREE standard delivery on all orders over £50
UK Standard (3-5 days): £3.80 
UK Next Day: £5.95 (Order before 3pm)
UK Next Day Saturday: £8.95 (Order before 3pm)
Worldwide - FREE standard delivery on all orders over £50
Worldwide Standard (4-10 days): £10

Care Guide
Please follow care label instructions in garments carefully.

Due to the nature of the material some colour fade may be experienced after each wash, adding a unique, worn and vintage characteristic to the garment.

Faulty item
If you have received a faulty item please send an email to immediately.