Customs and import charges

Import duties and taxes may be charged on orders delivering to outside the EU. These are set by the Customs Authority of the destination country. During the checkout process, duties & taxes will be calculated for shipping to your country (for supported countries only) based on the items in your shopping basket.

If there are duties and taxes for your order, you can choose to prepay them during the checkout and you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes). If you choose not to prepay, you will be liable for paying any duties, taxes and fees when you receive the order on delivery.

If you have any questions please contact customer service

Related Questions

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Customs and import charges

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International delivery information

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What should I do if my order hasn't been delivered yet?

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Tracking your order

Shop now. Pay later.

Head to the payment section of our checkout to start using Klarna.

Two new ways to shop

Pay Later

  1. Make your order
  2. Try it on at home
  3. Only pay for what you keep

or

Slice It

  1. Spend £60 or more
  2. Split your payment over 3 months
  3. Enjoy your new clothing

Hate missing deliveries?

Delivery has been made hassle-free with HubBox.

You can now select from thousands of local shops and collect your goods at your convenience.

Select the Click & Collect option in the checkout

Find and select your local Collect Point

We will email you when your parcel is ready to pick-up